Wirefly
Rip off

I have now used Wirefly twice to purchase cell phone contracts (more fool me), suckered in by their "free phone" offer. Not only do they make their stipulations for redeeming the rebate virtually impossible (e.G. Send a copy of the bill not less than 150 days but no more than 180 days after the phone has been activated etc.) you'll find yourself sitting with a calendar counting off days trying to figure out which bill to send. Then if you're lucky enough to get that right - they might (big "might") send you a preloaded debit card which has an expiration date of about 1 month.

More likely you will discover (as I did) that the company they hired to do the rebates has gone bankrupt and then Wirefly will take no further responsibility.

Oh and if you complain loudly enough, "to show good faith" they might send you a credit for $100 to purchase accessories from their site - one catch though - they'll send it the evening of the day it expires! Even better, I also received a credit voucher in the mail - the letter was dated 5/9/08 but the post mark was 5/29 - expiration date of the credit... You guessed it... 5/30/08.

This company is should be called Wirefly-by-night. All the customer service people are based in India and will do nothing to help you. Avoid this company like the plague!

Company: Wirefly
Country: USA
Site: wirefly.com

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