Kitchen Aid
Unavailability to receive parts to repair my kitchen aid built in ovens

On 3/24/08 something repair individual decided the Kitchenaid wall ranges were looking for components including a control cell to help make the stoves functional. He joined the info into his pc using the sequential numbers for every component. He explained that it'd consider 7-=10 times for that component to become sent to my house and he proceeded to create a scheduled appointment to come back on 4/4/08. I obtained a phone From The&ELIZABETH requesting easily had obtained the component however and that I replied no-so that individual stated that she'd to stop the visit after which she explained the component was on back-order and wouldn't be delivered before 4/25/08. This really is completely undesirable when I don't possess a working stove that we require particularly the vacation of Passover starts on April 1 9th and that I should prepare for my loved ones and visitors. This can be a most significant spiritual trip to get a Jewish household. D

I've voiced To Some&E, Kitchenaid and also the guarantee organization plus they all inform me exactly the same tale which again is undesirable. Within an age of computers and instant conversation why did A&ELIZABETH delay eight times to see me the purchase is back-ordered? Kitchenaid informs me the component has been produced and they wait till they've adequate quantity of a specific component after which they'll load an order. Additionally they inform me when my stoves were under warrantee, not under a long support agreement that I'd have the ability to get the component faster. What type of a company is everybody working. What it a customer to complete and what option could be obtained. I decline the simply take the solutions which have been directed at me and that I wish that I get a reaction from you by return email or written down. The components that require to become shipped are the following:

Thrmst-repair 22 664 4452223 1

Blend thrml 22 664 4456654 2

Cut-stove 22 664 4448478 1

Subscription Panl-cont 22 664 8300375 1

Please consider this matter and advise me you will have the ability to facilitate this issue.

Really,

Irwin M. Bressle

Company: Kitchen Aid
Country: USA
State: New York
City: West Hempstead

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