Sprint Nextel
Failure to block services when requested!

In the start of Feb I recognized my spouse had unconsciously activated to 3rd party providers on his telephone. The statement for these providers was $165, and upon recognizing our telephone bill was high when compared with regular, I asked the costs with Run. This really is after I first mind of the 3rd party costs. I required use of the web and any 3rd party information entry be plugged on my spouseis telephone throughout that ask Feb 5th. On March 11th I obtained my bill and also the $ 165 was still shown as costs on my statement. Per dialogue with Run reps, they stated that the 3rd party providers weren't plugged about the day I'd required; Feb fifth which I had been accountable for all of the costs. When questioned why it wasn't plugged per my demand, their solution is the fact that the the discussion didn't occur.

Company: Sprint Nextel
Country: USA
Site: sprint.com

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