Net10 & Tracfone
Poor service!

After being Net10 clients for just two decades and frequently utilizing 3 of the telephones within our household, we purchased a brand new phone for just one family member and experimented with interface the aged Net10 quantity towards the new telephone. The sim-card delivered did not function, therefore we called customer support. Long story short, once they eliminated all the moments in the outdated telephone, they mightnot obtain the new phone to function which means this member of the family was left WITHOUT ANY phone whatsoever. 4 times of countless calls to numerous nations, waiting on-hold off/on for 1-1.5 hours each evening, we were informed many tales about when it'd be set. First it had been 3-4 days, then twenty four hours today 5-10 days. We also got stop every evening at 9pm when their program turns down and also the changes finish. Should you request to talk to a boss, you actually simply get another repetition internationally. I googled Net10, discovered it had been possessed by America Movil and Tracfone. I named the boss of Tracfone in Ohio straight subsequently followed-up having an email. He responded my mail within 2 hours. Enter contact with him when you have issues. FJ (Paul) Pollak, / telephone number eliminated / or fjpollak@tracfone.com. He also ripped in mmahan@tracfone.com (Mark Mahan) and sritter@tracfone.com (VP Steve Ritter).

Company: Net10 & Tracfone
Country: USA

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