Circuit City / Advanced Electronics
Defective product, poor after sales service

Circuit City and Sophisticated Technology (providing the guarantee for G. E Money) our Sony 60" tv continues to be looked over by Sophisticated Technology 3 times today, for Based On Signal City, exactly the same issue, and below it's six months and also the tv continues to be no longer working. Requested about there-no orange term and was informed it didn't utilize because it was exactly the same support phone. I had been informed today that it had been not poor focus on the restoration individual however the tv itself. He (The fix guy) invested five minutes taking a look at the TV after which informs me it had been the light, delay 5 to 10 times for that component in the future in and become mounted and wham, it is out 24 hours later, same issue. Requires a week to obtain back out after which informs me it's the ballast has gone out. Delay 10 times for component in the future in and become mounted and five minutes after he leaves after installation, it isn't functioning again, I contact and he comes out and informs me since it's a lover out and certainly will consider another five to five times to obtain the component in. Phone and protest towards the Signal town hot-line for repairs plus they explained somebody might contact at 9am the following day to correct this issue out. I eventually named at 11:30 and that I wasn't good. Is there anyone who might help me understand this issue settled. If client satisfaction is main concern, I'm like I'm at the end of the pile

Thanks.

Company: Circuit City / Advanced Electronics
Country: USA

  <     >