Circuit City - Advantage Protection Plan
Consumer avoid Benefit Protection Program!

On February 26 we bought a-50 in Plasma Television, Product No. LG 50PX1D for $3,299.95 plus a $549.00 Support Protection Program along with a $403.99 particular Television Support. On Friday, May 12, it dropped its display quality and also the display exhibited big dark areas. We named Circuit Cityis Support Division to setup a scheduled appointment.

On June 6th, The specialist came and mentioned he required t0 purchase an electronic panel for that Television. Fourteen days move and that I contact the specialist. He claims the component is on nationwide backorder. Another fourteen days move and he prevent s my phone. I contact the store-manager at Circuit City to determine if he is able to support. No body returns my phone. I choose to contact LG it producer plus they advise me that Signal Cityis specialist and his company aren't approved to focus on it. LG won't promote him the components.

I advise Circuit City about that without any quality. The BBB was approached and we were released an change on July 31. We delivered it for an exchange and discover the trade is $500.00 significantly less than what we taken care of it that survived 8 weeks. We were likewise advised they weren't approved to come back our support contract cost of $549.99, despite the fact that the store-manager mentioned they nevertheless didn't have a certified service seller. I approached every individual I really could in Signal City without anybody contacting me back or returning my characters.

I eventually approached the Maryland State Attorney General's Office of Consumer Affairs plus they likewise have been expecting a phone from Circuit City.

It Is today May and we still don't possess a Television after numerous efforts to solve this. This can be a violation of agreement. We're today along the way of processing in Small Claims Court.

Buyer Beware.

Company: Circuit City - Advantage Protection Plan
Country: USA

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