Cingular
Fee Charged to Mail SIM Card That Is Free at Corporate Stores

I have three phone on the Cingular network and recently Cingular upgraded there system. They mailed out to me two new sims card. However, when I phone cust service and asked them about the third card I was informed that if I wanted it mailed to me there would be a 9.95 charge. But I was free to visit one of the Cingular corp stores and they would supply the chip for free. I can't understand why two chips were mailed out for free and the third has a charge. The lady from Cingular stated that the phone needed a new chip but she could not explain why the difference. I also e mail the cust care dept for Cingular but they have not ans as of today.

Company: Cingular
Country: USA
Address: PO Box 30218 Los Angeles CA 90030
Phone: 6027704041

  <     >