Maxtor
Ripoff Sold Flakey drives purchased 5 drives have filed 6 RMAs in 6 months on defective drives

Electronics and household app.

October I purchased 4 Maxtor Diamondmax 300GB Sata Drives, over the course of the next 4 months I have had to send back 5 drives (at my expense) due to untimely drive failures. I also was forced (not by maxtor, but by my need to keep my data safe) to purchase an additional hard drive during the weeks while my drive was in transit to be RMA'd.

Maxtor is being as unhelpful as possible, not giving information regarding their software's diagnostic codes to possibly point to the causes of the failure, and they continue to send me back refurbished drives (which I understand they state in their RMA policy, but if they are going to fail in 6 weeks, why waste both their and my money shipping a piece of crap.


Company: Maxtor
Country: USA
State: California
City: Milpitas
Address: 500 McCarthy Boulevard
Phone: 4088945000
  <     >  

RELATED COMPLAINTS

MAXTOR - Seagate Company
Ripoff maxtor! They are selling products, example external hard drives that brake within a year and offer no suport what so ever & say they cannot help but still continue to sell these products which I say is illegal!

Maxtor DiamondMax Hard Drive
The hard drive broke, and I got burned!

Office Depot
Provides invalid Maxtor drive rebates ripoff

Maxtor (Seagate)
Seagate Technology Click free

Compusa
Ripoff protection racket ripoff rebate and ripoff business from hell

Maxtor
Best Buy Ripped Off Rebate ripoff Did not honor rebate Miami Florida

Nxt*Lagoon.com
Consumer Report

Maxtor
Ripoff maxtor or best buy or both guilty

Maxtor
Do not buy it!

Western Digital
Lame products