Mydv.co.uk
Www.Riport did not send my order, ipod, charged credit card, no repayment. They asked to phone to cancell the order but no one answered.internet internet

I bought an ipod via theit internet site, i received a mail saying the order was processed (monday 13/12) I tried phining the number supplied to check my order, but i got ' mailbx sull' message. I sent a mail, no reply. I then started getting concerned on Thurdsday. I noticed their 'chatline' and talked to the person called SAndra. I asked the state of my order, she said it i in a warehouse still, in stock. After a short period I realised there was not going to be an order for me. I asked the company's addres, she told me she is not allowed to tell me. Meanwhile I tried phoning them, same reply. I then asked to cancel my order, she told meshe could not do it. I sent a mail asking to cancel it. NO reply. I sent a mail telling tehm I contacted my lawyer, no reply. I rang again today 17/12, no answer, mailbox full. I talked again on the chat line, again a person called Sandra, but she said she was a different sandra. A third Sandra I chatted to. I again asked to cancel my order. She told me I HAVE to telephone to get this done. I told her noone takes teh call so it is impossible to do. SHe said this was a quiet time. SHe then took my number and said her manager would call me. I am still waiting.

I have no refund, noway of getting a refund. I really am so angry as this was done so cleverly and I trusted. There is noway I can get throught to them and I cannot afford another ipod. It was a present for my daghter who lives in UK, we are in Sweden.

Kristiina
Almhult
Sweden

Company: Mydv.co.uk
Country: USA
State: Nationwide
Address: mydv. co. uk
Phone: 2079934686

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