InPhonic
Ripoff, Scam, Loose mail, Deny claim. Take your pick, they say they did not receive my 2 rebates totaling $300

Purchased a new phone through Buy.com/InPhonic. Total rebate amount = $300.

Had to wait 180 to 210 before I could ship out the rebate claim, copy of the sales receipt, copy of the UPC, copy of a wireless bill, copy of "Guide to Wireless Services". I am very organized and had all documents prepared since I received my phone. I sent both rebates 193 days after activation and spent the next few weeks looking for info on rebate-zone.com/wireless but did not see any. Waited and waited (allowing 14-16 business days) and then emailed customer support to see what the hold-up was. Received a reply a few days later saying to check out the above Website that provided no other info. Called my contact today at InPhonic who I last talked to in January and was informed that they never received either of the letters. I find this interesting as I have never heard of a credit card company loosing a bill! This is $300 folks do you really think I would sit on that amount of money. Give me a freaking break. The Rep that I spoke with said I am now passed the 210 day period and she has to go to the finance department to see if they can extend my time. I ask, for what, for me to sent my rebates again only to have them loose them. I expect to receive a successful resolution to this experience so if an InPhonic rep is reading this, please contact me to resolve.

Thanks

Company: InPhonic
Country: USA
State: Minnesota
City: White Bear Lake
Address: PO Box 100507 & 100363

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