Cellular one
Ripoff Fraud promise service

I went cellular one store and I asked salesperson about instant messgerner service. They said yes, cellularone promise start IM service at fourth quanter of 2004. Also I asked them about international dialing with internation text message. They said will be six month depend good standing of account. I signed up and agree 2 years contract.

Five month later, I called cellular one local store and asked them when IM service start. They said I don't know about this and asked me to call 800 number. I called at 800 number. They kept me loop and sometime they hung up on me. Finally, I got in with Cusomber Service. I asked about IM service. They said don't know yet and cannot provide more infomation about that and I asked them to request to apply International dialing with Intl Text message. They told hae to wait one year to get that service. I told them My account has good standing and on time payment. They said well, have to wait one year. I hung up on them. Few week later, I called 800 number again. I get same loop, transfer to different area and got in with Customber Service.

I asked same question. They said cannot provide IM service this time and they checked my account and apply get Intl feature and intl package has added. Few days later, I have hard time to send intl text message and cannot get ringtone and graphics. I called 800 number again and I asked to cancel my account. They told me my account under two year contract and if cancelled account must pay 360.00 in full payment. Wow, now I am stuck with them. I perfer cingualar. Anyone can help me to get out contract without high fee.

Company: Cellular one
Country: USA
State: New York
City: Kingston
Address: 612 Ulster Ave
Phone: 8455329300

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