BJS.com
BJS Wholesale Club Online Got the wrong TV than the picture on the website, but I was told I have to pay for return Shipping of $250 Westborough

Electronics and household app.

I placed an order on 2 TV's from BJS.com. The picture showed this nice looking TV with thin frame all around. The TV's I got were completely different than the ones I wanted. When I called them about this, I was told it stated in their Terms that the picture and description could be wrong.

And because it states that the picture and description could be wrong in their terms they are covered by this and its not considered their fault but buyers remorse. So to return the TV's which I never ordered I would have to pay $250.

I even asked if I can take it to a local BJ's I was told NO. I even asked if I could bring it to the warehouse they sent it from and they said NO, I have to ship it to get a refund. I would suggest to any buyer who wants to buy from BJs to have them ship any item you want to a local BJs so you can return it if needed.


Company: BJS.com
Country: USA
Site: bjs.com
  <     >  

RELATED COMPLAINTS

Deal-stop.com
Sells Falsely Advertised Item And Then Expects Customer To Pay For Shipping! Ripoff

Nokia connecting people
Show you a picture ad price. But ship you some other item not the one in the picture with the price

HomeCenter.com
Order

Amatteroffax.com, A Matter Of Fax
Amatteroffax.com a matter of fax sent wrong item, won't exchange, wants $50 restocking fee on a $44 item. Rip off! Amatteroffax.com

MensUSA
Mens usa i order a men suit, i give stock or item number same picture on website, they send wrong suit, totaly different than my order, i pay for return, i ask for refund, i got less than what i pay $25 le

Uscoachbags.com
Dishonest Business Practices

Sears
Sent wrong item, I returned and they did not refund shipping for either direction Searspartsdirect.com

Sonic Electronix
They advertize one thing, then ship something cheaper and different to you

ANZ Group (Happy Baby Store)
ANZ Group, LLC incorrect item picture/description, not accessible for contact/service for return/refund

Sportsmemorabilia.com
Horrible Service