Grand Canyon University
Gcu lied, broke promises, mis-reped, with holding funds, wasted Great amount of my time"on purpose"cost me un-needed funds, ect

I am 68 yr old female, my husband passed away 4 yrs ago, my son, who has Autism, lives with me and will for the rest of my life. I went back to school to get a degree in phychology, since I have volunteer with casa for many years, the courts and CPS know me, I felt it would be a line of work that my foot would already be in the door, which was an concern because I would not have a lot of time left to be in the work force. Hopefully 12 years or so. I am on ss ssi and only receive $700 amonth, not enough to leave anything for my son.

As a on-line student, I could set my own time. I strated 8/31/09, with pal grant and grant, the first problem began when a book I had ordered became back ordered. I asked to receive a used book, but when I got it, there was no code to get to site that was needed to do the work. The teacher could not understand what the problem was. I got charged for that class because I did not drop out in time. You only have3 weeks, it took longer then that to find out there was a problem that was not solvable.

The next problem came when they charged me for a class I did not take and had given me an F. I found this out while I was trying to fix the 3rd problem "details next paragraph" I had called to take a leave of two weeks when I was having eye surgery. It was "ok'd" but then the class I was suppose to take was marked incomplete and I was charged
for it and got another-F. (English Comp 2) I did'nt know untill # 3 problem arose.

This is the big one.{History 221} Another imcomplete and F - but this time I had copys of my work on hand, if there was a incomplete it was because the teacher did not turn in the work. I called, and was told that I would have just 5 wks total to file a complant. I was under the impression, from that phone call, that they were going to send me some
forms, when I didn't, I began to email. I got an email back saying the the person I was working with would be out for a few days. So I faxed the info and my class work to her. I was still in that 5 wk time. She said she would turn it in and we should have a answer in a few days.

I have been trying to work with them for 9 mo now and still have not gotton an answer. My grants are sitting with them, I can't get my records, they keep making promises but then don't follow thro. AND now I am getting calls from a bill collecter. I have to have courses completed before I can work, no work, no money to pay back stundent loans. I am in limbo and wasted my time, money, and 3 yrs my my life. I saved much of the emails if anyone wants to see how 9 months of trying gets you no where.

My gpa was over 3.0 when this all began, now it is showing at 2.07. And I did NOT earn even one of those F, s

Company: Grand Canyon University
Country: USA
State: Arizona
City: Phoenix
Site: gcu.edu

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