Grand Canyon University
Inept Financial Aid Process & Staff

My spouse is a Paraprofessional within the Fulton County Georgia School Program for nearly ten years. It had been recommended many years before that she sign up for a web-based Experts System in Training to facilitate obtaining a Training Certification in Atlanta since her Bachelor's-Degree wasn't in Training. She enrolled with Grand Canyon Schoolis online Master's Plan for academics.

Everything appeared to press right combined with the online programs, feedback, and levels. I extended to document FAFSA on her and equally of our kids who have been likewise in university at that time aswell. Subsequently, all a quick we get a statement in the Grand Canyon University Financial Aid Office for around $13,000. Because the majority of their Help-Desk attendents be seemingly Senior School dropouts studying from the Tele-prompter, it required a large number of telephone calls and a large number of yelling fits to obtain a right solution on WHY we obtained a statement for that $13,000. Evidently they didn't obtain paperwork in the federally-approved nelnet Training Planing & Funding device so when these resources were ultimately obtained by this alleged College; they delivered it to nelnet and charged us.

The procedure was designed to are follows;

1. My spouse enrolls and requires the Master's Plan programs.

2. This Programis costs are compensated with a Federally backed Educational Funding mortgage.

3. My spouse must then get her Master's-Degree in Training upon conclusion of this program.

4. My spouseis revenue increases considerably to ensure that she are now able to repay the Educational Funding supplied for that plan.

However, the fools at Grand Canyon couldn't describe WHY they delivered the educational funding, but that didn't matter for them. They required the whole quantity, $13,000 instantly or my spouse wasn't permitted to finish her Master's Plan which today concerned Student Training. I declined to stay together till I realized why they mightnot take nelnetis check that they state was overdue for all those costs. My spouse decided to money in her IRA to pay for GCU $300 monthly, that we didn't accept. She was overdue in December and instantly Grand Canyon College switched her consideration to a Selections Company; Williams & Fudge in Rock Hill, SC who included another $4000,00 of costs onto the College Loan Quantity!

I've filed grievances using the Fulton County School Business, Their State of Georgiais Superintendent of Training Dr. John D. Burst and that I might advance it greater at Grand Canyon University, however they won't inform me who the Leader is (currently discovered) and stated that I had beennot permitted to consult with that workplace.

Their other small technique to prevent discussion or quality:

Carrie Giordano and Nancy Patt, equally in the Pupil Promises Workplace in the College may usually inform me that I'm prohibited info from their store simply because they didn't get the FERPA type (National Training Privileges and Privacy Act) that has been sent for their immediate office-no significantly less than 6 occasions!!! They never be seemingly ready to locate it.

I've never in my own living handled such inefficient individuals, procedures and guidelines! I'm simply seeking an answer that they don't appear to care enough about. The TOUGHEST scenario I will envision any Instructor engaging in is coping with this alleged College.

Company: Grand Canyon University
Country: USA
State: Georgia
City: Atlanta

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