America's Best Defense Spencer
Elite Martial Arts Unscrupulous Contract Beware

First, avoid their unscrupolous contract!!! Second I highly recommend trying another studio. They seem nice at first, but they charge very high prices, but only care about your money and selling you gear, that changes every few weeks.

Here is my story... We attended their Karate studio for nearly 5 years, having $156 charged automatically to our credit card every month and buying assorted weapons, pads and gear they continnually try to sell you every few weeks.

For some reason they required we sign a new contract and also pay "startup" fee, which I paid without question. The problem is, I failed to see they had a "NO CANCEL" clause that means you must pay for a minimum 12 months... Odd since we were in our 5th year of membership.

Unfortunately, the quality of their instruction declined, probably because they began using teenagers to run classes, and basically order the kids to do unachievable amounts of push ups, sit ups, crunches... And maybe 15 minutes of action at end of class. They completely lost my sons interest, and it became impossible to motivate him to attend.

After 7 months, and rarely attending, I discussed with the husband that regrettably we would stop attending, and agreed to 90 day notice. Unfortunately they failed to honor the agreement and continued to bill my credit card. I called Member Services (they charge your credit card), left notes in person and sent emails to discuss with the owners, but they would not return our messages or emails.

Finally, I disputed with my credit card company, asking for only 2 months credit ($312) unfortunately once they provided copy of contract, we lost the case.

Company: America's Best Defense Spencer
Country: USA
State: Massachusetts
City: Spencer
Address: 107 North Spencer Rd
Phone: 7747450570
Site: abdspencer.com

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