Century Business Solutions
Century Photo Stole My Money

I purchased approximately $100.00 of page protectors from Century Business Solutions in November and my credit card was charged in November. I called them in December to check on my order (they never notified me that my order was on backorder). I was informed the items were backordered and would ship in January.

March rolled around and I had no product, I cancelled my order and was informed I would receive a credit to my credit card. I never received a credit to my credit card account. I phoned them in April; they could only refund me via check and it would be mailed in May.

It is now, June. No check. I was informed today by a costumer service rep it would be the end of July/first of August when I would receive my money.

I informed them I was filing a second complaint with the FTC since they were in violation of the FTC's Mail Order Rule and each violation carries a penalty up to $11,000. I told them on one phone call they were thieves because they took my $100.00; they didn't provide a product; and they haven't refunded my money.

Company: Century Business Solutions
Country: USA
State: California
City: Santa Fe Springs
Phone: 8007670777
Site: centurybusinesssolutions.com

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