Intec college
Took money from my account for 6 months, but no study materials
- 05-30-2011
- 12
I enrolled with Intec college February for a diploma in Journalism, did not receive study material session 2, the leaner guide stated that I need to receive session 2 to start with my assignments. I was not able to write assignments called the school several times, they will investigate the matter and call me back. 5 months past they still investigating 488.90 was deducted from my account on a monthly basis. I decided to cancel the debit order, tried calling again to make them aware that I have cancelled the debit order,
The call center is always busy you have to wait for an hour to get through when you have eventually made it through you being transferred to one consultant to another. I wanted a quick response so I went to complain to hallo peter.com I was promised to be contacted back, still no response. Then I decided to cancel the contract called the school spoke to Lynnette boysen explained everything she gave me a fax number to fax through the cancellation letter I confirm if she received it she said yes she will escalate to cancellation department.
I called several time to confirm if the cancellation was approved only to find out that the cancelation department dont take calls the cant see anything on their system. On the 11 of February I received a call from Carol to inform me that my account has been handed to legal because Im owing the school 4000. That was the shock of my life!!! The school owes me not the other way around. The school doesnt even respond to consumer Affairs. I wasted almost 2 years trying to sort the problem but all I wanted was to get my diploma. Just want to tell the whole world that this institution is a money making scheme.
Company: Intec college
Country: USA
Address: 1st floor mineralia house 78 de korte street braam
Phone: 27117122555
Site: intecedu.co.za