Kaplan University Student Accounts
Financial Aid and Business office call center representatives

After overpaying to get a session six months before, I thought my cash could be readily available for me to utilize to get a new-session. While more promissory notes that did not make sense began arriving my method and also the payment displays online began producing less and less feeling, I approached pupil balances and talked with Wayne without any lastname. Wayne noticed that my consideration was wrong but could not correct it. He couldnot provide me to anybody who could. After I requested for his boss, he explained they'd need to contact me in as much as 72 hours. 24 hours later, Cecilia called me. She was no further helpful than Wayne but she is the boss. There's a guy behind the layer called the "office environment" who today keeps my cash however they can not be named. They simply approach anything. They do not consider calls based on Cecilia. This student reports team in addition to the intended training advisors really are a real call-center without any abilities or capability to help and wont allow you to keep in touch with anybody who are able to support. I'd alert everybody that Kaplan University is only a company, you'll be training oneself online and spending them ridiculous levels of cash to do this. They handle the procedure of training badly as well as their company methods are questionable at-best.

Company: Kaplan University Student Accounts
Country: USA
State: Florida
City: Fort Lauderdale

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