Apollo Group University Of Phoenix
Bad Service

1. The college mentions the assignments in 2 places, the main syllabus tells us to refer to the instructors syllabus. During the 1st class the instructor would let us know if we were to send something to the individual forum instead of a section on the main class stream. During the 2nd class, she did not. I completed a field observation on the 1st day of the 3rd week. Lost iinteret connections, bad software, & little team participation were of little concern to the instructor. I waited to see when and where to send it. The next Tuesday, I received the weekly grade. She said I should have known that on the main syllabus it says it is due on Thursday and is 1 letter grade off each day. Then, she says I should have known it was not the forms included on the main syllabus but a written paper, so 3/10.

2. I had told the advisors that I was dropping out of the program. I told them I wanted to complete the last week. Saturday as I prepared to turn in everything promptly, but a form to fill out on time Monday, I was locked out of the class with the end of class survey. I filled it out, accurately. It said "End of Class" so I thought that was it. When I went on Monday night after work, the class was open. The advisors say I was supposed to know that I could continue after the survey, how so? Overall they averaged my first F. Tough program, sure, it's more like a guessing game.

Company: Apollo Group University Of Phoenix
Country: USA
Phone: 8778324867
Site: phoenix.edu

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