UrbanQ
Still has not sent rebates owed from almost 2 years ago! Consumer fraud ripoff internet based

Placed order in April of received items, promptly and properly sent in rebate forms. Checked the website and it stated that checks had been sent. Waited a month, emailed customer service asking where my checks were.

I received a form letter stating that there was a mixup in the check printing step, and that as soon as they figure out who was paid, and who was not, I would receive my checks.

After a month I checked the website again, this time it stated that my rebates were being processed. A few weeks later, it was back to 'check sent'. After another month, I emailed customer service, and again received a similar form letter stating the same thing as above.

Now the arent even responding to my emails, and I'm getting no where. I have filed a complaint with the NY Attorney General as suggested by several other complainies.

I am owed over 400 dollars and would love to see my money. If I would have known this was going to happen I would have never ordered from them. My only other order placed through them several months before this order was handled properly, so I never expected such a huge ordeal.

I can only hope and wish that something is done about this situation. At least I know I'm not the only one fighting this battle.

Good luck to us all!!

Company: UrbanQ
Country: USA
Site: www.urbanq.com

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