Phoenix East Aviation
Inc. Flight school misrepresented completion time for courses, and refused to refund unused tuition in account

My husband was a flight student at Phoenix East Aviation, enrolled to take what they call their Program III. Their PRO III program is supposed to take you from a PPL to Commercial, Instrument, and all the way to CFII. A total of 8 courses. He is a pilot from the UK and already had his PPL when he enrolled. He paid about $22,000.into his student account over about 8 months.in that 8 months he only was able to complete most of one course, the Instrument Rating. They then refused to train him further, claiming that he did not have a necessary document to train (this is after already training there for 8 months, mind you). He finally withdrew from the school, after he gave up trying to continue training there, and requested his money back, unused tuition sitting in his student account, about $5000. This was August.

He finally got back a little over $900., which is what they claim is what was left in his student account. We still have no idea how they did their math. I'm still trying to get the rest of his money back.

I want to warn people about this school. There seems to be a common thread among flight schools. This practice of refusing to return unused tuition. And the misrepresentation of the costs and completion times of courses.

I have contacted the Florida Dept of Consumer Affairs, who agree with our position but have no authority to enforce. The accreditation company ACCET took the side of the school, but refused to listen to our side.

I think there may be a cause of action here for breach of contract, I'm still waiting for some information before I go forward.

I would like to hear from any others that have had similar dealings with this school.

Thank you.

Company: Phoenix East Aviation
Country: USA
State: Florida
City: Daytona Beach
Address: 561 Pearl Harbor Drive

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