Fairway Lending Group - citizen Financial Group
Scammed and slammed

On 1/15/08, i was online in the evening hours, looking to find a"bad credit loan". My credit at this time is poor but i wanted to buy a motorcycle to offset my fuel cost. I was being turned down by most of the companies i applied to until i applied to "fairway lending group" www.fairwaylending.org.

I filled out their on application form to the best of my ability as requested. I told them my credit was poor and that i found their company on the internet under "bad credit loans". On 1/16/08 i received a phone call from Ron Gold, who stated he was an employee of fairway lending group, 1699 wall street, mount prospect, il 60056. Mr gold told me he had approved my loan and wanted to fax me the paperwork needed to complete the loan.

I gave mr gold a local ups store in winter haven fl so i could receive the paperwork. At 11:27 est on 1/16/08 i went to the ups store in winter haven fl and picked up the paperwork mr gold faxed to me. The paperwork was a 5 page"commitment letter" which i was to sign for a personal secured loan of $6000.00 for 36 months. Because of my bad credit i would have to "pre-pay" the first 5 monthly payments of $185.00 totaling $925.00.

The $925.00 pre-payment would be deducted from the loan and my first actual payment of $185.00 would be on 8/1/08. The actual loan was for $6000.00 at 7% per annum for 36 months @ $185.00 per month. I called mr gold at 1-866-681-1281 ext 529 and asked him how to send the $925.00 pre-payment, he told me the $925.00 had to be in cash/money gram and that i should go the nearest wal-mart to take care of this.

Mr gold gave me this to send the moneygram to: amber tompkins westville, ontario, canada. Mr. Gold told me by doing this cash transaction the $6000.00 would be in my bank account within 1 business day (1/17/08). As i was at the service counter at wal-mart i called mr gold again because i was beginning to get suspicious of sending $925.00 in cash to an individual in canada.

I asked mr gold why i was sending this money to canada and not to fairway lending. Mr gold told me the $925.00 was going to a "private investor" who would be funding this loan, because of my credit situation. I questioned mr gold about the validity of this loan and i told him was very concerned about being possibly "scammed". Mr gold assured me that this loan was "already approved" and that this company, fairway lending was a legitimate lending organization.

I should have went with my gut feeling and not sent the money but i gave in and sent the money as directed i really needed the loan and i had only 3 days to accept this loan or the offer would expire according to the contract. After the money was sent i again called mr gold at approximately 6:00 pm 1/16/08 to con firm that i had signed the contract and faxed it back to il along with the $925.00 to canada. Mr gold told me "not to worry" the $6000.00 would be in my account at hsbc bank by 5:00 pm cst (6:00 pm est) on 1/17/08... Let the scam begin... On1/17/08@approx 4:30 pm est i called fairway lending and i talked with mr gold about my loan and at what time today 1/17/08 the $6000.00 would be deposited in my account at hsbc. Mr gold claims that someone from customer service had tried to call me earlier on 1/17/08. (i gave fairway lending and mr gold 2 cell phone numbers to contact me at) i told mr gold that i had my phone with me, turned on, all day and i did not receive any phone calls from him or fairway lending.

Mr gold then told me to call customer service at fairway lending, he did not tell me or indicate that ther was a "problem" with my loan. I immediately called customer service at fairway lending and a person named terry finkle spoke with me. Mr finkle advised me that there was a problem with my loan and that in order to process it i would have to send another $925.00 cash to complete the loan. Of course i said no and i asked "exactly" what the problem was and he stated something about my "debt to income ratio" and an insurance company that gurantees the loan. I asked mr finkle how and why they approved my loan, when they (fairway lending) knew in advance that my credit was poor (as i stated in the loan application). At this point i told mr finkle i wanted my money back and i no longer was interested in obtaining any kind of loan and ther was no way i would send any more money to them or anyone else associated with them. Mr finkle then told me i was entitled to a full refund but i would have to wait until the middle of feb to get it.

I then asked mr finkle who his superior was and that i would like to speak with him. Mr finkle then identified himself as the "customer service manager" and that he handles all of the loan problems with fairway lending. Mr finkle said the ceo, mark d. Pratt, was not available and does not talk with "clients".

I then asked mr finkle if mr pratt was available to speak with an attorney, at which point mr finkle stated that maybe he could "under the circumstances" refund my money back sooner and that he did not want an" unhappy" customer' he said it was too late in the day 1/17/08 to do any thing about this. I then said i wanted him to call me by noon tomorrow 1/18/08 about refunding my money, and that i was going to call back mr gold immediately about this discussion.

I hung up and called mr gold and informed him as to what had just transpired with mr finkle in customer service. Mr gold claimed he was unaware of any problems with my loan and that i should resolve any problems with mr finkle in customer service. I then advised mr gold that i was going to the proper authorities with this scam.

Company: Fairway Lending Group - citizen Financial Group
Country: USA
State: Illinois
City: Mount Prospect
Address: 1699 Wall Street
Phone: 8666811281

  <     >