Mayan Palace Aka Grupo Mayan
I was also taken by this company

My husband and I were scammed in Cancun. We were told by our salesperson, Alena Kudelova, that we had to waive our 5 day waiting or cooling off period because that did not exist in Mexico. Alena also suggested we list our first timeshare with Royal Marketing and they would take "special care of us". Once home I called Royal Marketing to list our first timeshare and was told that our property would be listed for $12,500 and would probably sale within 6 weeks time (just like Alena had told us). I waited about 8 weeks and when I tried to call Royal Marketing to check on how our listing was progressing, I was never able to speak with anyone. I then began to research and found out through the Attorney General's office that all of these so called timeshare brokers are scammers! Wonderful! I then did research on the Mayan Palace and Mr. Desarrollo Vallarta and wow, I cannot believe what I found and that this company is still around taking hard earned money from U.S. Citizens! And to top it off, it is a company based in HOUSTON, TEXAS.in my research I found out that we gave this company $17,500 for a timeshare that has sold on eBay for $50!!! I have called this company, written letters to them and to PROFECO to no avail. However, in my past research I did come across several others that had received refunds and had to sign gag orders. The most I've gotten out of anyone was Mayan Resorts would be happy to cancel our contract but would NOT be refunding our money!!! Now we are stuck paying a $17,500 debt on a credit card with NOTHING to show for it. I get sick at my stomach each month I have to make that large payment!!! I'm getting information together to submit to one of the television stations where they help with consumer problems simply because this company is in Houston!!! Any other suggestions??

Company: Mayan Palace Aka Grupo Mayan
Country: USA
State: Texas
City: Houston
Address: P.O. Box 27701-464
Phone: 7138880499

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