Valencia Community College East
Campus Lost my documents, disorganized, 3 people handling my file - ripped off $25 application fee

I originally applied to VCC's West Campus in June. However, I tested into the remedial math class so I decided not to go. I then re-applied 2 weeks ago for the East Campus. If you apply online, you are forced to submit documents to prove you are a Florida resident. Otherwise, you will pay the non-resident tuition which is over $200 per credit hour. I mailed them my driver license, vehicle registration, and copy of my marriage license (because my last name has changed). I also had FMU send them my official transcript. They insisted on the FMU transcript even though they do NOT accept ANY FMU credits.

A week and a half later, the Admissions department still had not received any of these documents. I stated I had mailed them, but Miss Snotty and Rude in the Admissions Dept. Said "well, we don't have them." In other words, not her problem. I had received a letter from R.W.in Admissions stating they were missing the documents. But when I called, I was told a completely different person was handling my file. I had also been told earlier that someone on the West Campus was in charge of my file. You see, they still had me in their system after 5 years. They had me under my maiden name, so the fact that I had a new name made them confused. They have lost my documents, and they apparently don't know who is supposed to get them. There are three people handling my file.

I am now out $30, $25 application fee plus $5 FMU Transcript fee. Valencia admissions is disorganized, rude, and loses important documents. Please don't waste your time.

Company: Valencia Community College East
Country: USA
State: Florida
City: Orlando
Address: 701 N Econlockhatchee Trail
Phone: 4072995000

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