V2 Premier
Is a ripoff. Chaska
- 08-21-2002
- 7
I just want everyone to know that if you buy anything from V2 Premier not to expect any kind of customer service or a product that is very good. We have had some problems with our computer from day one and when you call their support team, the only answer you get is to reboot your system. Through relatives who are working with computers we have learned how to work around this, not due to V2 Premier. They don't know their head from a hole in the ground.
We have had our computuer from V2 for a little over a year. Not long after the warranty goes out, the monitor goes bad. We have learned that a reputable company should pro rate a price for a new computer. When I called V2 I got a very snappy male who told me my warranty had expired 3 months ago and that I would have to buy another monitor. When I told him about prorating all he would say, not very courteously either, is that my warranty was out and I would have to buy a new monitor. Wal-mart sells better stuff this supposedly great company does. Wal-mart even offers a 3 year warranted not a 12 month warranty.
When I expressed this the male told me to go to Wal-mart then and buy a monitor. He was not going to argue with me and hung on me. V2 has terrible business practices and extremely rude people. These people will not even listen to what you have to say. I think they should be put out of business and have to refund money to everyone. They tell you this great story through these home shopping networks and make everything sound wonderful. Then when you actually get it in your home it is nothing but crap. These people need to be put out of business.
V2 Premier is ranking very high on a list of people that make you want to get even with them. One day someone may go "postal" on them and clean house. I don't think I would feel sorry for them. They use people to make billions of dollars. But the people get nothing in return: no help, no support, only crap and very rude disgusting people when you call their company. Put them out of business!
Jane
Dublin, Georgia
Company: V2 Premier
Country: USA
Site: www.v2premier.com