Jumpstart Learning Center - Kathy Carlos director - Kate Pinto owner
My daughter was left behind in her class

When my daughter started Jumpstart Learning Center we understood it was a startup bussiness, Kathy Carlos the director of the school explained to us there were not enough kids to have individual classrooms for each level.
She ensured us that within a short time the rest of the students would be starting and they would break the children into there respective classrooms. We explained to her that it was important to us for our daughter to receive an advance education and not just preschool babysitting.
Throuout the beginning of her time there the school was understaffed with teacher s not showing up, showing up late, and not providing lesson plans, when we brought it to there attention they made an attempt to provide us with a daily summery of her school day (meals/interactions) soon after there was a staffing change and the classrooms were re-assinged at this time our daughter finally started ti receive a decent education. Class is scheduled to begin at 8 am and ends at 12 noon when we would take our daughter atto report to class at 8 am the classroom would be empty, lights would be off and all the students would be in the smaller toddler class (with ages 1-2) with only 1 teacher watching all the children.

We on many ocassions asked what the issue was if the schedule was changed and we were not informed to wich they replied "oh the teacher is just running late" the main issue with the school is when they re-assinged the classrooms our daughter eas left behind with the 2-3 year old pre-school when our daughter belonged with pre-k (4-5 year olds). We would repeatedly ask if everything was ok since she was taller than all the kids in her classroom the directors assitent assured us as well as the teacher she was in the right classroom.
Even though we had brought to there attention that she was starting kintergarden in a public school the following september. When it was finally established that she was in the wrong class level we heard nothing but appoligies and excuses for there mistake but they still insist that our child was properly educated where still till this day working with them for a solution in wich the owner has still not gotten involved. Unfotunately it is now 4 wks before the end of the school year and my daughter is forced to cram 10 months worth of education.

Company: Jumpstart Learning Center - Kathy Carlos director - Kate Pinto owner
Country: USA
State: California
City: RANCHO CUCAMONGA
Address: 10213 BASELINE ROAD
Phone: 9093731831

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