Uniway
UNIWAY is a ripoff

I am a former salesperson and a current member of uniway. There is a lot of truth to what a lot of people on both sides of this disscusion are saying. As an employee selling the program, ther are a lot of "gray areas" in explaining the program.

My main problem with the company is service after the sale.in the past three years, I have ordered things like an engagement ring (saving $1500.00), living room furniture ($2000.00 savings), and currently a formal dining room suite (about $2300.00). The savings are fine, but the waiting time and incompitence suck!!! With each of the three mentioned items, there has been some "unforseen" complications with the companies we order from. Waiting for my stuff is not a problem.

The problem is waiting 3 months for something a have already paid for and just finding out it is not available to Uniway. It happens all the time to me (and i worked there). There has been times when my order was not even placed for two months, and I was told the items were on back order. I looked though the order files in the service center to find my order had been sitting on the managers desk and simply forgotten.

The program itself works in concept, but the individuals running each store leave a lot to be desired when it comes to customer service. When I sold memberships for Uniway, the membership was $1500.00. My point is: I was a good and productive employee for this company (who was there everyday) and my service was bad. My membership was free for my 3 years employment. What about the poor people who pay this $1500.00 and have to wait 3 months after they order something to find out "oops, it's been discontinued" or even worse, "we forgot to place your order"

Dennis
Fleming, Georgia

Company: Uniway
Country: USA
State: Georgia
City: SAVANNAH
Address: 1011 KING GEORGE BLVD
Phone: 9129613100

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