Heritage Web Solutions
Ripoff does not provide all as advertised

This company advertises that optimization is a very important part of your website, however, after you purchase you then find out as I did that unless you pay thousands more they only do a minimum optimization - not what they claim as advertised or lead you to believe when speaking to them. You can not access this area to do this yourself.

All the instructions for updating/editing your site are incomplete and after I bought this program I was informed that I had asked for too much to be done and they only provide so many hours of free work so I will have to pay them $60 an hour to do anything beyond that. The gimmick here is they never tell you how many hours it will take them to do anything. The bill could run into hundreds of dollars.

It is true I did not buy the biggest package from them, however, I would think I should be able to edit my entire site within reason. They have set it up so that adding an outside link to your page is often impossible or it comes out looking weird.

Often when they did the initial set up I would have to have them go back to do what they should have done to begin with - their incomplete work.

You never know who is working on what part of your site when you do the set up and it took a very long time to complete it. Phone contact with the techs is impossible at times so one has to wait for e mail communication - that was not really made clear at the onset.

I now have a site that I cannot finish without paying more for them to do the correct optimization needed for search engines like google. I also have very little support time each month.

I would not reccommend this company even though they brag that they are in the 1% of the top designers now. I suppose that is for the large corporations that can pay thousands of dollars.

Company: Heritage Web Solutions
Country: USA
State: Utah
City: Provo
Address: 1460 N Moonriver Drive
Phone: 8662110743

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