Appera Whitening
Ripoff and unpleasant receptionist

On Feb 17 I purchased a sample of this product for $6.95. Unbeknownest to me there was small print that required that I cancel my membership within two weeks or receive a subsciption charge of $89.95.in fact I sent an email on February 19 saying that I did not want to continue this program and to cancel my membership.

However their cancellation evdently requires that I use their special form that is on line. Since I did not cancel using thier form I was charged the full rate and enrolled into their program. I did cancel my account with a telephone call and did receive an email that acknowledged it on 3/19/05!! (what happened to the required form?) I was asked if there was anything else that could be done to keep me as a member. I answered nothing just do not charge me for the membership which I do not want.

Today on March 21 I received a package in the mail. It contained three more bottles of Appera Whitening! I again called to inquire about this and was told in no uncertain manner that there would not be any refunds and that I had to pay for this product. I pushed but was again told that the authorities would side with Appera because it was written in their offer.

The only thing I can say about this is BUYER BEWARE. Do not get involved with their company. It cost me $89.95 that I did not plan to spend. At this time I am considering cancelling my credit card where it was charged on and having them sue me for the money. However that is a real hassle and I am not sure it is worth it.

Company: Appera Whitening
Country: USA
State: California
City: Tustin
Address: 15143 Woodlawn Ave
Phone: 8008258307

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