Total Merchant Services
Sold Same Service Twice, No Refunds after 7 days!

Charge.com sold me "equipment and software" to set up a Merchant Account I use on the web. As it developed, the 'software' falls far far short of my needs, and I moved quickly to replace it.

Total Merchant Services sold me "equipment and software" to set up a new Merchant Account for use on the web. As it developed, when I tried to get the new account set up, I discovered that the "equipment and software" were identical to Charge.com's package.

Turns out Charge.com is a reseller for Total Merchant Services. TMS was aware that the packages were identical, but promised me better service than Charge.com Administration at TMS admitted that I did not have to pay for the pacakage again, but will not remit the $ 1,200.00 debited directly from my Checking Account, quoting the 7 days return request in writing, window policy. My position is, since I have received NOTHING for that payment, there is no legally binding contract. They have robbed me.

So I have an e-commerce pacakge that is practically unusable, and worse, that I have paid TWICE for, a total of $ 2,300.00 Help?

Regards,
Art Morgan Image Styling

Company: Total Merchant Services
Country: USA
State: Colorado
City: Basalt
Address: 100 Elk Run Drive Suite# 225
Phone: 8888486825

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