Homesmart
Robert - Manager Deceitful, Lying, Dishonest, Fraud, Scam

I went to the Homesmart Store located at 11655 Gulf Freeway, Houston, TX (near Almeda Mall) on Monday, August 20th. My Salesman's name was Reggie, he wrote my contract and took $220.00 from me for a refrigerator. Reggie told me I was on the delivery schedule for Tuesday afternoon, August 21st from 2:00 P.M. - 4:00 P.M. I took a day of vacation from work and was at my home from 2:00 P.M. Until 3:50 P.M., when I decided to call the store to check on the delivery. I spoke to a "Manager" named Robert, since my salesman was at "a meeting" and wasn't available. Robert stated that he was unaware I was on the delivery schedule, my paperwork had not yet been processed and as of that time was not approved. I went directly to the store where Robert was in the process of writing out a contract for another unsuspecting customer. I insisted on speaking with Robert and he ask me to go to the back officesto "talk".

Company: Homesmart
Country: USA
State: Texas
City: Houston
Address: 11655 Gulf Freeway
Phone: 7139472899
Site: homesmart.com

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