Intex pools corp
Defective New Pool

I purchased an Intex pool brand new from an e-bay store on October. I live in WI, so I went to set it up in June there was a leak in the pool. I have tried to contact Intex, by phone and e-mail, and they tell me they have a 90 return policy. We took it out of the box, everything was wrapped just like the factory would send it.in WI we can not set up a pool in January or February (within their 90 days). I have a receipt, and took pictures of the box to show them that it was brand new and the package wasn't harmed in any way, but they don't want to see it, because it is after 90 days. The box says: do not return to the store. Notify Intel Products. I can't imagine that they would not stand behind their product. I would like a new liner, I think that the leak is in the seam, but it is hard to tell. Beware buying thesee products!

Company: Intex pools corp
Country: USA
Address: 4001 Via Oro Ave, Long Beach, CA 90810
Site: intex.com

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