Real Log Homes - Southwest Manufacturing, Inc
Real Log Homes/Southwest Manufacturing, Real Log Homes offers no support with their "Dealer/Builders

Real Log Homes really does not care what happens to you after the sale of their logs. That's right. If you need additional support after the sale, you simply are out of luck. I used their dealer/builders (Ray's Log Homes) to build my home. What a mistake.

If you're looking for a quality Log Home Builder, then take a closer look before choosing Ray's Log Homes. Rough Carpentry? I'll say. Just getting them to show up to work on your home is like pulling your own teeth. They only worked 5 days in the month of December. They were supposed to finish the home by the end of September. They finally finished the interior on the first week of the February the following year. They still need to finish the exterior.

Quality is a factor here as well. Missing trim, unqualified sub-contractors, out of plumb walls and breaking things while they work is a never ending problem. They also never, I mean never clean up after themselves. They would rather step over their trash then clean it up. I spent over 100 hours picking up and removing their trash.

If you think I am kidding about all this, take this into consideration. I kept daily logs and have numerous witnessess as to the validity of my comments. I would think twice before using Ray's Log Homes.

Ray's log homes, with out a doubt is one of the worst builders I have ever encountered. My advice to you, is to stay away from this builder and find another more compentent builder for your log home or your log home repair. This guy will drag your job out forever. What was supposed to take 120 days to complete, took over 8 months, just to complete the interior.

He only has one real carpenter. The others are inexperienced in all aspects of the trades. They are rough to but it mildly. They will trash your property and make numerous mistakes without an attempt to repair them. They are ungratefull for your help and think of you as some kind of idiot when you question their mistakes, even if you are well versed in the construction trades such as I am. He only has a 4 man crew.

Do not, I repeat, do not even consider this contractor if you wish to keep your sanity in tact.

I had a contract upon Ray's Log Homes payoff that stated that he would complete his work on the exterior by April 1. It is one week later and he is yet to complete his work. He claims he brought the wrong color caulking. Trust me he knew what color to bring. He is again delaying the completion because he is either the most forgetfull man on this earth or he is just using delay tactics again because he is to spread out with work.

What he doesn't realize is, he is just reinforcing my case against him as a lousy business man that does sub-par work. Take it from me, find yourself another builder or impose cash penalties for not completing the work on time according to a schedule. If repairs are required, then charge him for every day it takes to make those repairs. Be sure to not back away from the thought of taking him to court. I haven't.

It took the threat of getting someone else to get my house completed. But what he is not aware is that there are still some problems that I had requested over a year ago that Ray of Ray's log home has yet to repair. I guess he figures that since I am in construction that I will just do them myself. Wrong! I paid for a completed house and I expect a completed house. So my next step is a legal step. Sorry Ray. Maybe you better start doing a better job. I sure hope others read this before they hire this guy. Hey, contact me if you want the complete scoop.

Follow ups after leaving the job is non-existent. I have not heard hide nor hair from Real Log Homes or Ray's Log Homes. They really could care less what happens to you after you pay them off.

Company: Real Log Homes - Southwest Manufacturing, Inc
Country: USA
State: Vermont
City: Hartland
Address: P.O. Box 202
Phone: 8007325564

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