BrightLightPillow.com
Sending me extra merchandise that I need to call & cancel or they will charge my card

I ordered 3 pillows I saw advertised on TV for my grandchildren on 4/4. Last night someone from the company called & said to thank me for my order, they were sending me a $100 gas voucher. It would also include an "exclusive" opportunity to participate in a savings for several companies. If I didn't want to participate, I just needed to cancel within 14 days or I would be charged $26. But, I could keep the voucher if I decided to cancel! I said I didn't want a gas card or exclusive opportunity, only my pillows. She argued the benefits. I again said I didn't want to have to remember to call and cancel something I didn't order. She passed me on to someone said they needed to verify my credit card number for security reasons & that he would kindly wait while I got my card. I told him I'd never heard of such a thing, that I'd given my card when I ordered & that they could cancel my order if they couldn't process it without me having to "verify my card number for security reasons". I again reiterated how unhappy I was being forced to take items I didn't order. I tried to cancel the order online & they say to call, after filling out the whole form. No one answers the phone. Only saving grace is I paid by American Express.

Don't order from this company. I have a bad feeling after the call about the value of the items.

Company: BrightLightPillow.com
Country: USA
Address: 10303 Norris Avenue, Pacoima, CA 91331
Phone: 8556355366
Site: brightlightpillow.com

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