Home Depot
Unsuitable and defective fence boards

On February 13 of the year I bought a pallet comprising 416 (¾x6x6) fencing panels AT HOME WEBSITE. The panels seemed to be of exemplary quality with several knot holes or other imperfections. I had been informed from the salesman the panels were redwood and have been handled with reddish chemical to safeguard the timber. Our friend and that I applied the panels to set up a 180 foot period of fencing that required changing. Whenever we were completed using the fencing we were significantly more than pleased with the outcomes. Within fourteen days nevertheless, the panels distorted to the stage that numerous of these were out-of positioning 45 levels or even more in the covers (dog-eared finish). Yet others were therefore divided and bowed out-of form you could spot your palm between your panels as much as the very first knuckle.

I got pictures of the fencing towards the Folsom Homedepot and talked towards the Assistant Mgr and described my issue. He explained the panels I bought weren't redwood but anything he named white-wood which should have intended these were wood or fir. He explained he declined to transport them in his store (Folsom, despite the fact that they did bring them within the Meadowview shop, where these were bought.)

Our friend visited the Meadowview shop, and was informed from the Associate mgr at that store he couldn’t substitute the panels simply because they have been nailed, departing the impact he may promote them to another person when they were delivered. He explained the very best he might do was to return $287. I'm HOMEDEPOT ought to be responsible for the whole quantity as well as the forty 2x4x8’s rails. I’m prepared to absorb the work price of eliminating the fencing, carrying it away and reinstalling redwood, (that we have previously completed since the fence was getting an embarrassment). I've taken pictures of the brand new fencing.

I can't help but genuinely believe that it has possibly occurred to other clients. We approved the $287 reimbursement and used it to fresh content.

Company: Home Depot
Country: USA

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