Absolute Comfort AC & Heating
Misdiagnosed problem which cost me $5K!

Absolute Comfort misdiagnosed my a/c problem and sold me an evaporator coil that I did not need (and charged me a whopping $2,400). Their own documentation had enough information to convince my new a/c contractor that the evaporator coil was never the problem. Plus, that because obvious when the a/c problems persisted after the new coil was installed. Additionally, I now know that pressure readings taken by Absolute Comfort after the coil was installed indicated that same day that the problem was not fixed, yet they left it that way anyway.

Because Absolute Comfort left my a/c functioning improperly, my compressor burned up long before its time. That cost me another $2750 to replace. (I didn't use Absolute Comfort for that service.) It took the new contractor 2 full days to undo the damage left behind by Absolute Comfort (fortunately they didn't charge me for the additional labor but another consumer might not be so lucky).

Absolute Comfort made 4 different trips to my house and did not send the same repairman each time. This convinces me that dishonest practices I experienced were not limited to a single employee.

For you own sake, please do not use Absolute Comfort.

Company: Absolute Comfort AC & Heating
Country: USA
State: Texas
City: Houston
Address: 16840 Clay Road
Phone: 2815505640
Site: absolutecomfortair.com

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