Wilton Industries
Wilton Brands, Defective Bakeware

I recently purchased a non-stick roasting pan and two non-stick broiling pans direct from Wilton. First of all, they arrived with scratched finishes on the bottoms, but I wasn't going to complain about it. The first time I used the pans they became badly stained with the drippings from the roasting chicken. I was so disappointed in the stain on the finish I wrote to Wilton to complain. They told me that's the way it is..."normal use". So I noted the lack of care about their products and continued to use the pans. On the third time I used the small broiling pan I was preparing to wash the pan by wiping out the drippings from the bottom with a paper towel.

As I wiped the drippings away some of the finish also came off. I now have a broiler pan I can't use with the bare metal showing thru... It can't be safe to use. I wrote again to Wilton to tell them about the damage to the finish.

Company: Wilton Industries
Country: USA
State: Illinois
City: Woodbridge
Address: 2240 West 75th Street
Phone: 8007945866
Site: wilton.com

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