Best Buy Pool Supply LLC
Bait and Switch

Their online site advertises trademarked name brand merchandise. Then they do a bait-and-switch by shipping a generic item of low quality. I ordered a Blue Wave Arctic Armor Pool Cover, but that isn't the brand that I received from them.

Their defense is that it doesn't matter, since they consider it the same quality. But then, that would mean the trademark holder has no legal rights, and the consumer is duped.

Even after being confronted with their false advertising, their website continues to advertise under the trademark with no intention of selling the name brand. Their e-mail claims they have changed suppliers, but that is no excuse for continuing to falsely use the trademark of a product they don't sell.

Company: Best Buy Pool Supply LLC
Country: USA
State: California
City: Rancho Cordova
Address: 2539 Mercantile Drive, #2
Site: bestbuypoolsupply.com

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