StarResort International
Gina Fernandez (Owner), And Scott Liars and thiefs. Company DOES not do what they say, nor do they stand behind a WRITTEN contract
- 01-26-2004
- 4
Dear Timeshare Owners,
Please do not buy into this scam. I paid this company $300 to have them list my timeshare on their Web site, and this is the only thing that they do. They are supposed to hold events to help sell your timeshare, but every time I called and asked "where is an event?" Their customer service team would say, I don't know, let me call you back — no call backs, ever!
I listed my timeshare with them for 2.5 years, and during this time I was also suppose to get offers made by customers who may wish to purchase my timeshare... Guess what, I didn't receive any report from the company.
After a minimum of 100 calls and e-mails to the owner with no return calls, I listed my timeshare on e-bay, where it sold in less than 4 days! Now, according to StarResort's "WRITTEN" policy, I am supposed to receive a full refund if I sell the property on my own. I called, faxed in a notarized bill of sale, and I was told, there was a certified check being sent to me. I waited, I waited, I waited, and I called and I called, and NOTHING! I called again, and said I was going to file a claim in small claims court - granted it is only $300 dollars, but it is the principal! Companies who lie and do not stand by their written and verbal statements should not be in business. When I called them and told them I was filing, they told me to screw off and hung up on me. Great customer service!
If anyone is EVEN thinking about unloading their timeshare, don't pay this company to sell it. If a company is going to sell real estate, they should not need money up front! Think about it — its like the e-mail 20mill dollar scams from Africa. Do yourself a favor and sell this on e-bay like I did.
If you have any questions, don't hesitate to e-mail me.
Good luck and don't get ripped off like I did!
Company: StarResort International
Country: USA
State: Florida
City: Clearwater
Address: 2753 SR 580
Phone: 8008954395