Conn's
Dryer Broke Again After Two Repairs, Replacement Request Refused

I purchase a washer/dryer and since then I have call the service department (3) times... And they fix the problem twice but now my dryer is broke again... I ask for a replacement dryer b/c I'm afraid once my warranty is gone I will have an extra expense every two to three months... The service tech call and stated he can come out this morning... I advise him I had to go to work and could they come after 3 b/c thts wht I told the young lady when I call he told me no... So, I call cooperate and as I was tellin the lady the problem she put me on mute and when I ask if she put me on mute she stated yes and that her supervisor was talkin and they was goin to see if they cld get a tech out after three... Well the answer was no... So I told her I will just them back to the store b/c I'm not payin for something tht is breakin down every two/three months... The manager for the service department and stated will have someone out there after 3... But did it take all that NO... Not happy at all with conns...

Company: Conn's
Country: USA

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