Stamps.com
Doesn't always work with IE9

Have been a customer of theirs for years, and have had a series of software compatability issues, but this last one, as of Mar is a real kicker. After I upgraded from IE8 to IE9 (win7 64bit OR 32bit, I tried both) their software stopped working. After a series of folks worked with me and their own testing couldn't reproduce the problem, they basically said, "yr on yr own, " instead of spending more time with me to isolate the issue, so that OTHER customers don't have the same problem. I canceled... Buggy UI, not enough resolve when the problem isn't immediately apparent to their support folks.

They have had other similar problem solving technique when in a previous version, they stopped being able to print international labels, I give up. USPS does the same thing and doesn't cost $16 a month.

Company: Stamps.com
Country: USA

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