Simpson Door Company
Redi-Prime Doors junk, do not match sample

I received a sample Redi-Prime panel since no local dealers display any Simpson doors. On the basis of the quality of the sample and discussions with Simpson phone reps, I ordered these doors. Door panels spec'd as 3/8" deep are 1/4" as delivered. Prime paint quality is poor as is overall construction and finish. Dowel construction not tongue and groove as sample would have you believe. Doors had been mfg.in Brazil; are now imported from TrimLite out of Canada or China and QA is missing. They don't even arrive labelled "Redi-Prime". Customer support and district support are arrogant and don't care once the sale is complete. Avoid this product.

Company: Simpson Door Company
Country: USA
State: Washington
City: McClearly
Address: 400 Simpson Ave
Phone: 18007467766
Site: simpsondoor.com

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