Nyseg
Incompetence & overbilling
- 02-02-2010
- 17
NYSEG may cost large costs even although you select another provider—they contact these "shipping costs". These are designed to protect meter-reading, point preservation, planning budget billing ideas and normal payment. NYSEG hadn't completed a real continue reading my electrical for 10 weeks—simply quotes. This can be a breach of state rules. They attempted at fault me and required I get into my basement to see the meter since I'd not supplied entry&THE METER CONTINUES TO BE EXTERNAL FOR OVER 10 YEARS AND IT IS EFFORTLESSLY SEEN! They named again a couple of days later and insisted it had been in my own basement. Again, another phone! I actually needed to obtain my electrician arrived at examine the meter. He couldnot think they couldnot find it&it actually had a NYSEG label on it. Anyhow, lastly a real study was completed and NYSEG owed me over $1,600.00! They'd provided me a $519.00/month budget quantity they ATTRIBUTED ME FOR OVERPAYING! These were getting the funds on autopay (that they also refused). Long story short—statement these issues towards the new york state public service commission. You certainly can do it directly on-point. They have to examine and help you. You may even are accountable to the Attorneygeneral's Workplace. NYSEG includes a horrible status—you'll find out more in the public support site. Best of luck!
Company: Nyseg
Country: USA