Bob's Door Company
Just Say NO, NO, NO to Bob's Door Company

Construction & Repair

Just Say NO, NO, NO to Bob's Door Company in Wichita, KS. I had a broken spring on my garage door, called Bob's and spoke to the owner Bob Wolff at 8:06 AM on Thursday and was able to get an AM appointment the next day - Friday. I took a vacation day off of work to be there, and waited until noon. At noon, my wife called and was told Bob was out to lunch and would call me when he returned, but the entire installation crew was in Douglas, KS and the receptionist did not know how long it would be. I called back and again left a message for Bob who was in the warehouse.

When Bob finally called back at 2:26 PM he told me that they would not be able to do the repair today, but to call him back if I could not locate anyone else, and he could do the repair Saturday or Monday as a last resort. I despaired of finding someone who could get my door repaired since Bob had given me NO notice that his company would not be able to do the repair.

I contacted the xxxxxDoor Company (REDACTED) who had a technician in my area and scheduled an appointment for me in 45 minutes. The technician was there at 3:05 PM and had two springs installed, the door working perfectly and was out of there by 3:35. I am sold on the top of the line service from xxxx Door of Wichita just say NO to Bob's.

Darrell
Wichita, Kansas
U.S.A.
Sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome!


Company: Bob's Door Company
Country: USA
State: Kansas
City: Wichita
Address: 1313 E 20th St N
Phone: 3162643901
  <     >  

RELATED COMPLAINTS

Precision Garage Door
Lied about diagnosis, bid to repair was double $ given by other Vendors

SOS Garage Door Services
Buyer Beware - Do not use this company for Garage Door Repai

Precision Door Service
Tried to Over Charge by $1000

Precision Door Service
Tried to overcharge me by $1000

Precision Door Service
Tried to Over Charge by $1000

Sears
Garage Door - garage doo

Discount Garage Door
Replaced garage door with wrong size spring then wouldn't refund $ or give new part Alachua, Marion, Citrus, Hernando, Pinellas, Pasco

Sears
Poor Customer Service - Repair Service Call Center - garage door opene

Metro Garage Door - metrogaragedoor.com
Ripoff, Installs substandard parts, so they can replace them after 3 years

Sears
Sears garage door opener repair service (or lack thereof) - Sears craftsman garage door opene