Future Steel Buildings
Deceptive Sales Tactics

On February 10 I placed an order for a building that had already been built and was in the compnay's inventory, so the company did not start building on my order. The salesman Gary Johnston told me on the phone and in an email that if I ordered the building and changed my mind and cancelled the order that I would only be out a $350.00 charge for the drawings, and I agreed and placed the order. I called the company on 04/08/09 and tried to cancel my order and they told me that I would be out my $3000.00 deposit. They apologized that the salesman mis-spoke. I had agreed to the $350.00 charge based on my conversation and email from the salesman, not the $3000.00 charge the company wants now. I told the company that my plans had changed and I would not need the building for another 2 years. It is sad that a salesman will lie to a perspective customer and the perspective customer has it in writing from the salesman and then the company will not honor what their salesman will say. Even though the company said that this was not written on the contract, does not the salesman represent the company.in my opinion, this company is a sad excuse for a respectful place of business.

Company: Future Steel Buildings
Country: USA
State: Ontario
City: Markham
Address: 1405 Denison Street
Phone: 9054771894

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