Empire Carpet
Sales Rep

Our name is Raymond Delien,

I replied towards the Television provides concerning the Kingdom rug 60% off purchase. We believed it had been excellent time since we simply purchased our first home and anything occurred over time to take advatnage of the purchase.

The sales man is available in and provides examples and we selected those we desired. He calculated the rooms after which offered us a for 1400.00, for 2 areas, 14x14 and 11x15.

I recommended the quantity appeared like allocate for just two areas, bur sibling had an area specialist (who did an excellent work) do her whole home with the very best carpet mat that cash can purchase for 3000.00 and two of the rooms were carpeted with advanced rug, of course if it was 60% off then your price for both of these rooms with no purchase could be $2,900.00 that will be crazy. I recommended that it didn't feel just like 60% off. He explained that people were not benefiting from that purchase since if we did he'd need to itemize anything, but because we're simply going for a cost from him he then didn’t need to itemize the finish pieces etc, and didn't need to cost people for something additional. The man was writing throughout this page of document which was supposidly my "estimate" and that I didn't comprehend any off the expense. Additionally he informed us the contractors aren't for sale and that I still needed to spend top dollar for them. The industrial leaves that component out. I'd prepared on having another person emerge and provide me another estimate anyhow and so I acknowledged his present. He recommended the 50.00 deposit that I offered was completely refundable.

After talking to various other those who have lately had rug mounted, I didn't do the instalation. I called back again to stop the purchase, and was informed that I had a need to have my order quantity to stop it. Used to do not need that with me and so I really could not stop. I adivsed that I'd contact later to stop. Despite the fact that the client support representative that I talked with didn't ask why I had been eliminating, I offered the info. I recommended the revenue man was all around the location using the figures, and also the price didn't seem sensible in my experience, that his dimensions appeared large, and that I didn't feel confident with the busy measure/quotation method. The client support representative merely stated "properly call-back if you have an order quantity and you will stop". No apologies were provided, with no test was designed to keep my company.

We'd the exact same regional specialist who did our siblings rug emerge and provide us a, the quote was for 800.00. We selected exactly the same rug along with a premium mat. The only real disadvantage is the fact that we've to hold back per week for that installation. But since we shall currently be transferred in to the home at that time he explained he'll transfer our furniture free of charge to create up for this.

Company: Empire Carpet
Country: USA
State: Pennsylvania
City: Pittsburgh

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