Menards
Wrong Price

Visited your 2102 East Springs Travel Madison, WI shop on February 15 at around 5pm.

We went set for two particular products, a tub faucet and pre-created ledge. On the road in the plumbing department. Towards the other part of the shop, we passed your pet area and noticed these pet cushions designated $4.95 closeout. We selected the main one off the most effective of the heap, there have been 2-3 additional cushions piled within the container designated $4.95. We extended towards the part of the shop for that pre-created ledge and headed towards the checkout.

In The band up we observed your pet cushion was buzzing up as $36.

We reported for the ground supervisor which was not the cost designated for that product.

She called back to some "Marc" and he explained which was the right cost for that product SKU.

I then returned and today the container that had the 2-3 additional dog cushions was vacant and piled in to the container alongside the currently vacant one. Marc directed towards the container using the $36 price mark, today filled with dog cushions. I told Marc the container designated 4.95 had 2-3 additional dog cushions whenever we selected them. He'd no solution.

Returning in advance, the feminine ground supervisor overlooked us till she got her chef, the asst. Supervisor.

We were advised that it's not Menards obligation to supply the right cost if we the customers can't decode the SKU about the product and also the cost.

Additionally, he explained Marc may be the many truthful individual he understands and wouldn't lay in regards to a container of cushions being transferred within the period we selected one and strolled through the shop towards the checkout.

The Asst. Supervisor went back with myself and my fiance. The vacant container was there and immediately the Asst. Mngr required the 4.95 tag-out of the sleeve.

Does Menards recognize shown costs?

If Products are likely to cluttered around; somebody buying particular shade, material kind, would not independently labeled products with plainly designated cost be much more prodent?

I understand client satisfaction is essential to Menards, and that I am sorry to see you that before you may show greater client relationships, I'll no further visit your shops and visit your competitors in these difficult financial situations.

Company: Menards
Country: USA
State: Wisconsin
City: Madison-East Store

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