Gexa Energy
Unethical Billing Practices

Gexa energy partcipates in dishonest billing methods. They've elevated my prices SIXTY-TWO PERCENTAGE in a few months, immediately after encouraging me the cheapest price on the market! Additionally, I've been billed unwarranted late charges repeately on my expenses, all while my bills were paid regular.

The facts: First, they guaranteed a-13 penny per Kwh price after I registered. Their advertisements they provide you with the impact that they're the least expensive supplier on the market. Obviously I registered in reaction to the advertisements. Once I did so they proceded to improve my price over 62% in 3 fast weeks! Our electrical bill at my residence had never been greater than $300, actually... Also earlier this season with another supplier. When I went with Gexa, I noticed my price boost to SIGNIFICANTLY MORE THAN $8OO MONTHLY! To get a residence!!! That is absolutely RIDICULOUS.

Meanwhile, they put up their payment such that itis extremely difficult to pay for promptly should you spend by check. I never use car pay providers with any suppliers since to do this is providing others the secrets for your bank account or charge card. Nevertheless, I spend all my expenses promptly having a check. Many suppliers provide you with thirty days from their payment day to pay for and become deemed regular. This really is typical enterprise training and it is reasonable. Gexa's technique is the fact that they just provide you with 17 TIMES from their declaration day TO PAY FOR! That you don't have time to obtain them your check up on occasion.

The important thing listed here is it's from their DECLARATION DAY. The meter is operating prior to the statement actually leaves their workplace, plus they provide you with an unprecedently short time of period afterwards to pay for. From the period they mail you-your declaration, you obtain it at your address, you then create a check for them, after which they ultimately obtain it within the email, there is a great opportunity it's been somewhat over 17 times. Undoubtedly it has been significantly less than thirty days, which means youare promptly, spending prior to the next billing period ends. Nevertheless, it is probably been several over 17 times therefore based on Gexa, you are overdue! You have settled 14 DAYS PRIOR TO THE NEXT MONTH'S BILL is sent, however they strike you having a $35 overdue charge, PLUS CURIOSITY.

This payment technique is particularly efficient when you have the audacity to-go outoftown on the company or pleasure journey for some times and do not occur to obtain the Gexa statement your day it comes within the email.

Complete scam!

I called about my SIXTY-TWO PERCENT RATE BOOST and my DISHONEST LATE COSTS. Gexa team stated they'd alter me to some fixed-rate strategy (to get a CHARGE), plus they also stated they'd change just one overdue fee as, understand this..."a courtesy"... However they would not alter both others they placed on my bill.

I've changed suppliers. Ultimately, the corporation drops out since I had been with my former supplier for over 11 years. GEXA RIPPED ME OFF FOR FOUR WEEKS, BUT THAT IS ALL THEY'RE GOING TO OBTAIN FROM ME.

I'd advise you to prevent the corporation like the trouble. You will find other providers to select from!!!

Company: Gexa Energy
Country: USA
State: Texas
City: Houston

  <     >