Rock Tops
Horrible customer service

We're in the centre of the home broad remodeling project. After considering marble table tops my spouse and that I went with Stone Covers. That ended up to be always a horrible error. First While buying our surfaces they attempted to sneek additional costs in. Once The individual found measure he explained nothing concerning the have to reduce the units out to set up the drain, which was on-sight when he calculated. He informed us there is no change within the square footage but later that evening our salesperson named to express we owed an $58 bucks since there is more square feet. Once the surfaces were shipped the contractors stated they might not deploy since the units weren't durable enough. Our mom had simply had marble surfaces mounted per month earlier utilizing the same units we employed and her specialist had not a problem (likewise from Stone Covers). They advised us we had a need to reduce the majority of both sides of our sink cupboard out therefore the drain might match. They stated the individual that calculated must have informed people of the. I inquired when they might deploy another aspect and so I might place my range and refrigerater back and he explained he'd need to transfer issues in his vehicle to make the journey to that item, therefore he didn't do the installation. We reinforced the cupboard and named Stone Covers in the future back plus they informed us it'd be another $350 along with a week in order for them to return. I've to pay for more income since their specialist basically did not feel just like performing his work. Main point here is the fact that they sneek costs in and finish on charge everywhere they are able to and when you have authorized the agreement you may ignore customer support.

Company: Rock Tops
Country: USA
State: Michigan
City: Saline
Site: rocktopsgranite.com

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