Dependable Locks Inc
Fraud and cheating

I needed two dead bolts installed and I found the number to dependable locks. The locksmith came and the first thing I asked was how much is this going to cost. He showed me a paper with the prices and services that he wrote down. There were three prices listed ($39, $135 and $125). I could not read his writing describing the work to be done so I asked him what he was going to do. This is what I was told by the locksmith: $39 service fee, $125 to replace broken lock and $135 to install new lock in another door.

After work was complete he gave me a bill of over $400. I asked him why the cost has gone up and he said that the $125 charge was per door. He did not tell me this when describing the work that he was going to do. He said that it was written on the quote sheet that was illegible. I specifically asked him about the prices because I could not read his hand writing.

So in the end I was charged $135 to drill a hole for a dead bolt and $125 to put the lock in that hole. The company is giving me the run around.

To any out there who needs a good locksmith, stay far away from this company.

Company: Dependable Locks Inc
Country: USA
State: Kentucky
City: Louisville

  <     >